Internet Banking

"A highly respected Brand"
We have followed with pride your recent achievement as the first Nigerian Company/African Bank to be listed on the London Stock exchange. Guaranty Trust Bank plc has evolved into a highly respected brand in the Nigerian banking industry, and a company of reckoning in the larger corporate sector. The listing on the LSE has further accentuated the fact that the focus of your organization is not to follow the direction of others but to chart the way for others to follow. This has been very well thought out and we seize this opportunity to applaud the management of the Bank for its continuous innovative growth strategy and professional maturity, we are proud to be associated with your organization. Congratulations and more grease to your elbow.
Martin Udogie
Publisher, Bottomline Newsletter

"They know the true essence of their business"
It's nice to put your money in the financial institution that takes itself seriously. My financial partner is ethical and shows integrity when it comes to taking care of people's money. Yes, they are modern in many ways. But when it comes to doing the right things, they are reassuringly conservative. After ten years and more with them, I can safely say, they live up to their name.
Jaggi Jethvani
Emmyson

"Keep up the good work"
Thanks so much for the quick response. I have received my account balance as requested. GTB still the best.
I write to thank you for solving my internet banking log-on problem. Keep up the good work.
James Amah

"Your Happy Customer"
I have banked with GTBank for over 5 years now and while I've had a few hiccups, it has been a pleasant experience all in all. I know I'm quick to complain if things do not go well but I also think it is only fair to commend you and your team for the overall great job you are all doing and to also give you positive feedback on my banking experience with GTBank. Top on my list of pleasant surprises/experiences in GTBank are:

• Calling GTConnect and being greeted by name (that was a pleasant surprise - yeah, I know it's a small thing but it goes a long way).
• Extremely polite staff at the Contact Centre -GTConnect.
• Cakes served in the banking hall during festive periods.
• Automatic notification on upcoming expiry of my MasterCard and the issuance of a new one - sent by email.
• Banking at the Plaza Branch - arguably the best branch I've ever been to - you have very good customer service/front desk staff there.
• The way you people go the extra mile to sort out a problem.

I am a current account holder of GTBank as well a shareholder. I am pleased with the growth and progresses of GTBank in the last few years, especially on the recapitalization exercise. I will like GTBank to grow bigger than it is now. Grow in peace.
Alexander Chigozie Eke

I must say that of all the banks that I patronize, GTBank is the best. The service is fast, the workers are very polite and efficient and the environment very conducive. It took me just 24hours to be granted access to my account via the internet. Not like other banks that take weeks. You are truly great.
Mobolaji Bashorun

I really appreciate your effort in ensuring that at least one more customer is happy! I am very much happy to have heard from you.
Abraham Afolabi

Thanks so much for all your efforts regarding my accounts. I really appreciate it. God bless you.
With Best Regards
Lucy Fakeye (Mrs.)

This is an indication that you really value your customers; even for you to have responded to my mail.
Have a nice day!!!!!!!!! Cheers!!!!
Festus Nuga

"I Commend your services!"
Please continue to lead others as the sky is your limit. I love your services as a new customer to your bank. May I add that your bank’s services, based on your Akure branch standard assessment by me, are simply good. Right from the security staff at the entrance to the indoor workers, one simply feels the friendly atmosphere. As you move out of the bank, in no time you find your account transaction details in your pocket (i.e. SMS transaction notification sent to your mobile phone). There are other aspects of your bank’s top-level performance that I rate higher than other banks. Please spread your Akure standard staff behaviour at work, public relations, efficiency etc to other branches nationwide, and you will be surprised what a wonderful dividend accruing to your bank.
On my part we shall continue to pray for you.
With best wishes.
Anonymous

You deserve a hearty applause and congratulations on your bank's successful listing on the London Stock exchange. This feat is an endorsement of your bank's good track record over the years and also indirectly an endorsement of continuing emergency of Nigerian banks on the international scene. May the Almighty God continue to guide your management in sustaining this enviable record.
Once again, congratulations.
Anonymous

The GTBank MasterCard continues to be a remarkable business tool for me.
Al-Mustapha Newman

Fantastic Bank. Your services are extraordinary!
Yinka Adesina

"I live in Gambia. Even here the GTBank Brand is awesome"
Khalif Kwandi (The Gambia)