With the increasing incidents of compromise on conventional security systems (password and PIN), there is a high demand for greater security on access to sensitive or personal information in the Banking system.

The BVN gives each Bank customer a unique identity across the Nigerian Banking industry that can be used for easy identification and verification at Point of Banking operations.

Biometrics refers to identification of an individual based on physiological attributes- fingerprint, voice, facial features etc. To address existing challenges with identity management, the Central Bank of Nigeria, in collaboration with all Nigerian banks launched a centralized biometric identification system tagged Bank Verification Number (BVN)

  • Your BVN gives you a unique identity that can be verified across the Nigerian Banking Industry (it is not peculiar to one Bank)
  • Your Bank Accounts are protected from unauthorized access
  • Its reduces fraudulent activities on bank account
  • Gives easy access to Banking operations
  • Your BVN is accepted as a means of identification across ALL Nigerian Banks
  • Fill an enrolment Form in-branch or online by downloading Here
  • Submit ‘Self’ for Biometrics at our designated branch
  • Receive Ticket ID
  • BVN will be sent to customer via SMS
LOCATION ADDRESS ENROLMENT FEE
UNITED KINGDOM LONDON
OIS SERVICES,
56-57 FLEET STREET, CITY OF LONDON EC4Y 1JU U.K
(OPENING HOURS ARE MON, TUE, THURS AND FRI (9AM TO 4PM THEN 14.00 – 16.00)
WEDNESDAY (9.30 – 12.00 THEN 14.00 – 16.00)
Tel: +44 (0) 20 7832 0001
£30

 

 

 

£30

 

 

 

FREE

LEICESTER
OIS SERVICES,
ST GEORGES HOUSE, 6 ST. GEORGES WAY
LEICESTER LE1 1SH
(OPENS ONLY ON FRIDAYS BY 10AM TILL 4PM)
+44 (0) 7495 002 032
GTBank UK 
60-62 MARGARET STREET,
FITZROVIA, LONDON W1W 8TF 
Opening Times: Monday to Friday (9am – 5pm)
TEL: +44 20 7947 9700
UNITED STATES WASHINGTON DC
OIS, WASHINGTON DMV, 11900 PARKLAWN DRIVE,
SUITE 160, ROCKVILLE MD, 20852
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +1 301-231-7000
$45
ATLANTA
OIS SERVICES
SUITE 204, 918 HOLCOMB BRIDGE
ROSWELL, ATLANTA, GA 30076
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +1 678 514 3263
HOUSTON
OIS SERVICES,
SUITE 745, 9894 BISSONNET STREET,
HOUSTON TX 77036
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +1 713-771-1871
LOS ANGELES
OIS SERVICES,
SUITE 302, 11222 S. La. Cienega
Blvd Inglewood, CA. 90304.
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +1 213 705 2978
NEW JERSEY
OIS SERVICES,
2983 JOHN F. KENNEDY BLVD
SUITE 302, JERSEY CITY, NJ 07306
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +1 201 721 6196
NEW JERSEY
AVANTE GLOBAL SERVICES,
70 WASHINGTON ROAD,
PRINCETON JUNCTION, NJ 08550
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +1 609 799 8896
DALLAS 
AVANTE, ACCOUNDU CONSULTING,
9450 SKILLMAN SUITE
#120 DALLAS TX 75243
(OPENING HOURS ARE 9AM TO 5PM, MONDAY TO FRIDAY BY APPOINTMENT ONLY)
DUBAI, UAE DUBAI
OIS SERVICES,
2907 PLATINUM TOWER, CLUSTER I,
JUMEIRAH LAKE TOWERS DUBAI
(OPENING HOURS ARE 9AM TO 4PM, SUNDAY TO THURSDAY)
Tel: +971 4 276 5448
 180AED
 SOUTH AFRICA CAPETOWN
VFS GLOBAL,
47 STRAND STREET 5TH FLOOR,
OFFICE 504 CAPETOWN, WESTERN CAPE
(OPENING HOURS ARE 8AM TO 3PM, MONDAY TO FRIDAY)
Tel: +27 0 12 425 3011
 R615
JOHANNESBURG
OIS SERVICES,
NO 6, BOLTON ROAD, PARKWOOD ROSEBANK
2193 JOHANNESBURG, SOUTH AFRICA
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +27 112682376
NEW DELHI, INDIA NEW DELHI
OIS Services
C/O CENTRAL BOARD OF IRRIGATION & POWER
PLOT N0.4, GROUND FLOOR, INSTITUTIONAL AREA OPP.
SARVODAYA SCHOOL MALCHA MARG, CHANAKYAPURI
NEW DELHI 110021, DELHI, INDIA
(OPENING HOURS ARE 10AM TO 4PM, MONDAY TO FRIDAY)
Tel: +91 8800530119
 Rs3420
PEOPLE’S REPUBLIC OF CHINA BEIJING, CHINA
OIS SERVICES,
UNIT 1 SUITE 1801, KUN SHA BUILDING,
16 XIN YUAN LI STREET, CHAOYANG DISTRICT, BEIJING, PRC
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +86-1084004549
RMB 300 
SHANGHAI, CHINA
OIS SERVICES, 
ROOM 2025, 22/F, CATIC BUILDING, 
212 JIANGNING ROAD, JING’AN DISTRICT, SHANGHAI, PRC 
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +86-2122306696 
GUANGZHOU, CHINA
OIS SERVICES,
UNIT 27/28, 41ST FLOOR, R&F TO-WIN BUILDING,
30 HUAXIA ROAD, TIANHE DISTRICT, GUANGZHOU, PRC
(OPENING HOURS ARE 9AM TO 4PM, MONDAY TO FRIDAY)
Tel: +862089196634
SHENZHEN, CHINA
AVANTE, AVANTE ELECTRONIC TECHNOLOGY,
(SHENZHEN) CO., LTD. 3/F, BUILDING 7, INDUSTRIAL
ZONE. CITANG VILLAGE, SHANG MEI LIN,
SHENZHEN, CHINA
(OPENING HOURS ARE 9AM TO 5PM, MONDAY TO FRIDAY)
Tel: +0755 83763739
ITALY ROME
ONLINE INTERGATED SOLUTIONS SRL,
VIA ANTONIA SALANDRA, 18 ROME, 00187, ITALY
(OPENING HOURS ARE 10AM TO 4PM, MONDAY TO FRIDAY)
Tel: +39 0 642 27 2135
 €40
AUSTRALIA MELBOURNE
VFS GLOBAL,
SUITE 4 LEVEL SWANSTON STREET
MELBOURNE VICTORIA – 3000
(OPENING HOURS ARE 9AM TO 3PM, MONDAY TO FRIDAY)
Tel: +612 9252 1152
 AU$68
BRAZIL SAO PAULO
VFS GLOBAL
AVENIDA DAS NACOES UNIDAS, NO12.551,
WORLD TRADE CENTER SAO PAULO, 170 FLOOR, ROOM 1704B.
BROOKLIN PAULISTA
SAO PAULO – SP. BRAZIL
(OPENING HOURS – 09:00 to 15:00 Mon to Fri)
Tel: +55 11 3443 7511
 BRL 181
MALAYSIA  KUALA LUMPUR,
OIS SERVICES,
85, JALAAN AMPANG HILIR,
KUALA LUMPUR, MALAYSIA 
Opening Hours – 09:00AM to 16:00PM (Mon to Fri)
Tel: +60 13 270 8440
RM200
FRANCE  PARIS
173 AVE VICTOR HUGO,
75116 PARIS, FRANCE
Tel: +33 753 940 679
09:00AM to 16:00PM (Monday to Friday)
€ 40
PARIS PARIS
173 AVE VICTOR HUGO, 75116 PARIS FRANCE
OPENING HOURS ARE 9AM – 4PM MONDAY TO FRIDAY
Tel: +33 753 940 679
€40
GHANA GTBANK GHANA
NO. 495, BLOCK 7 SECTION 107,
NUNGUA-ACCRA ON THE SPINTEX RD.
ADJACENT KFC, COMM. 18 JUNCTION
Opening Times: Monday to Friday (9am – 5pm)
Tel: (233-28) 967 7579
FREE
NETHERLANDS AMSETERDAN
OIS SERVICES
6 KINGFORDWEG 151, 1043GR AMSTERDAM
(OPENING HOURS ARE 9AM – 4PM MONDAY TO FRIDAY)
Tel: +31 02049 19044
EMAIL: infoamsterdam@oisservices.com
£40
PHILIPPINES  MANILA, MAKATI CITY
AVANTE INTERNATIONAL TECHNOLOGY
UNIT 305-B ZETA II BUILDING, SALCEDO STREET,
LEGASPI VILLAGE, MAKATI CITY PHILIPPINES 1229
(OPENING HOURS ARE 9AM – 5PM MONDAY TO FRIDAY)
Email: ph@avanteglobalservices.com or Tel: +632 759 5437
USD45
 TANZANIA  DAR ES SALAAM
AVANTE TECHNOLOGIES,
ALWAHDA HOUSE
SUITE B106, 1ST FLOOR, BIBI TITI MOHAMED ROAD
MNAZI MMOJA AREA, DAR ES SALAAM
TANZANIA
(OPENING HOURS ARE 9AM TO 5PM, MONDAY TO FRIDAY)
TEL: +255 (222) 112 810 OR EMAIL: tz@avanteglobalservices.com
 USD45
TURKEY ANKARA
OIS SERVICES,
DANISMANLIK LTD,SRI KAZIM OZALO
MH, KOZA SK NO: 35/3 CANKAYA/ANKARA
(OPENING HOURS ARE 9.30AM – 1PM AND 2PM -4PM MONDAY TO FRIDAY)
Tel: +903124382175 ot +903124382176
130 TL (Turkish Lira)

You can now link your Bank Verification Number details from another Nigerian bank to your GTBank account without having to visit any of our GTBank branches.

To link your Bank Verification Number details to your GTBank account, you can make use of any of ATMs nationwide, Internet Banking platform or visit the BVN linking portal on our website to complete your request.

BVN Linking Process via Internet Banking:

  • Log on to Internet Banking
  • Select BVN Linker from the left-hand panel
  • Click on New Request
  • From the drop down menu, insert your Bank Verification Number
  • Select the Nigerian Bank where your BVN was Issued
  • Answer your Secret Question and continue

BVN Linking Process via the BVN Portal on the Website:

  • Input your GTBank Nuban and click Verify Account Number
  • Select the Nigerian Bank where your BVN was Issued
  • Input the BVN number obtained from another Nigeria Bank
  • Click on Submit

Please visit  www.gtbank.com/bvnlinking to link your BVN.

BVN Linking Process via ATMs:

  • Insert GTBank ATM Card
  • Select BVN Link on the transaction menu screen
  • Enter your 11-Digit BVN
  • Confirm your BVN details
  • Submit your BVN

BVN Linking Process via SMS

  • To link your BVN via SMS, simply text your BVN details to 08076665555

E.g. BVN <01234567890> to 08076665555

BVN Linking Process via the 737 BVN linker

  • To link your BVN via 737 BVN linker, simply dial *737*20*BVN

Q1: What is a BVN?
A: BVN means Bank Verification Number

Q2: What is the Goal of the Bank Verification Number?
A: The goal of the Bank Verification Number (BVN) is to uniquely verify the identity of each Bank’s customer for ‘know your customer’(KYC) purposes.

Q3: What is Enrolment?
A: Enrolment is the process of capturing a customer’s details which includes fingerprint and facial image after which a BVN is generated.

Q 4: How does a Customer get a BVN?
A: A customer enrols at any branch of a bank where he/she has an account or intends to open an account.

Q 5: Must every customer have a BVN, is it Compulsory?
A: Yes it is.

Q 6: How long does it take to get a BVN?
A: It takes up to 24hrs after Enrolment to get a BVN.

Q 7: What is the Benefit of enrolling for a BVN?
A: The BVN helps to reduce fraud, increase the efficiency of banking operations and also enable customer access to future credit facilities.

Q 8: How is the BVN communicated to the customer?
A: Once the BVN is generated, the bank would inform you of your BVN. All customers would receive SMS alerts.

Q 9: If a customer forgets his/her BVN what should the customer do?
A: The customer should contact his/her bank where the enrolment was carried out, to retrieve the number.

Q 10: How/Where can you update customer information? E.g. In case of change of address?
A: The customer goes to his/her bank and follows the bank’s processes for updating customer information. A customer can update his/her information only at the bank where he/she has an account.

Q 11: Does the BVN change when customers update their record?
A: No, the BVN doesn’t change.

Q 12: When does my BVN expire and how do I renew?
A: The BVN expires after 10 years. After 10 years of the issuance of the BVN, the customer goes back to his/her bank to re‐enroll.

Q 13: Does my BVN number remain the same for Life?
A: Yes it does

Q 14: Can a customer Enrol in one bank and get the BVN from another bank?
A: No. The customer can only pick up his/her BVN at any branch of the same Bank he/she enrolled.

Q 15: If a person steals another customers BVN and comes to the bank what happens?
A: The person’s live fingerprint will not match what is stored on the customer’s record.

Q 16: After the BVN has been generated, what next?
A: A customer’s identity can now be verified against their BVN.

Q 17: Does a customer have to be physically present to Enrol?
A: Yes, because the customer’s physical features e.g. fingerprints have to be captured.

Q 18: What is the Enrolment procedure for corporate accounts?
A: Individuals who are signatories to corporate accounts will enrol and their BVNs would be linked to the corporate account by the Banks.

Q 19: Can minors be Enroled?
A: No, only bank-­‐able adults can be enrolled.

Q 20: What is Verification?
A: Verification refers to the process of confirming a customer’s identity.

Q 21: What is Offline Verification?
A: Offline verification will authenticate the customer by comparing the fingerprint or the facial image with the data stored on the BVN card.

Q 22: What happens if a customer is an amputee?
A: The facial features of the customer will be captured as fingerprints will not be required for Amputees.

Q 23: Will biometric function be implemented on POS and ATM terminals, and if yes, how will it work?
A: It will be implemented at a later stage. More details to come.

Q 24: How would Bank customers Living outside Nigeria Enrol?
A: Bank customers living outside Nigeria would have to come back to the country to enroll.

Q 25: Who does a customer contact with regards to any biometrics complaint?
A: The customer should contact his/her bank.

Q 26: Would a customer have to go to all Banks where he/she has an account to Enrol?
A: No, once a customer is enrolled at one bank and a BVN is generated, the customer only has to take the BVN to other banks to link such accounts.

Q 27: Are customers’ information secure?
A: Yes they are, the details are encrypted and stored in a secure database.

Q 28: Is it possible to start an enrolment and finish later? Can it be saved like a draft?
Answer: No, because the enrolment is done real time, it is necessary that it is completed in one session.

Q 29: What happens if a customer comes to enrol with bandaged/injured fingers?
A: Customers with injuries or bandaged fingers are advised to return for enrolment once fingers are healed. However if you require special exemption please contact your Bank.

Q 30: Can a customer choose which of his/her accounts will be linked to the BVN?
A: No, a customer cannot, all accounts would be linked.

Q 31: During Facial capture can a customer leave his/her glasses on?
A: No a customer cannot leave his/her glasses on during facial capture.

Q 32: What is the basic identification needed for enrolment?
A: It depends on the level of account the customer wants to open. Please contact your bank.

Q 33: For joint accounts how does the linking work?
A: All signatories of the accounts shall be linked.

Q 34: If a customer doesn’t have a means of identification can the customer’s data still be captured?
Answer: Yes, please refer to question 33

Q 35: After a customer has enrolled and collected his/her BVN, Would the customer still be required to provide another means of identification at the point of transaction?
A: No. A formal identification is not needed because verification is done at the point of transaction.

Q 36: Since I am a Bank customer and the Bank already has my information, do I have to fill an enrolment form?
A: Yes, everybody fills a form irrespective of an existing account holder.