GTConnect is a fully interactive, automated, self service contact centre where you can do 90% of your banking transactions from the comfort of your home or any location in the world.
All that is needed is a telephone (either landline or mobile).
If you are already profiled on the system, GTConnect provides instant access to your account information from a touch-tone telephone set regardless of your location. It saves you the time and effort of visiting a branch and leaves your valuable time free to pursue other important assignments.
You can access your accounts at any time irrespective of where you are:
- 24hours in a day, 7 days in a week (24/7)
- During the day or night.
- Weekdays, weekends and even Public holidays.
- You can carry out the following transactions conveniently:
- Balance enquiry.
- Inter/own-account transfer.
- Obtain Transaction history.
- Statement request via E-mail.
- Cheque confirmation.
- Third party transfer to any GTBank account with your token device.
- Cheque book request.
- Stop Cheque.
- Hotlist your Card
- Obtain information on our products and services.
- Obtain information on our ATM and Branch locations.
- Obtain information about our subsidiaries.
It gives you the option of speaking with any of our Customer Service representatives
- Simply dial GTConnect on 0700-482666328, 234-1-4480000, 08029002900, 08039003900
- Customers with logon details should press 1 and follow voice prompts.
- Customers without logon details should press 2 and then zero to speak to any of our Customer Service representatives for verification and log-on details.
- Customers who have forgotten their logon details should press 3 and follow voice prompts.
Follow the voice instructions all through and you will never imagine that banking has been so easy!