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Recognitions and Awards

The Bank has over the years been a recipient of several awards for superior financial performance, superior customer service delivery, excellent share performance, management efficiency etc. Some of these are:

African Banker Award

  • 2009 African Banker of the Year - Tayo Aderinokun
  • 2012 African Banker of the Year - Segun Agbaje
  • 2013 African Bank of the Year 
  • 2014 African Bank of the Year
  • 2016 African Banker of the Year - Segun Agbaje
  • 2016 Most Innovative African Bank
  • 2017 African Bank of the Year

Euromoney Awards for Excellence

  • 2009 Best Bank in Nigeria
  • 2010 Best Bank in Nigeria
  • 2011 Best Bank in Nigeria
  • 2012 Best Bank in Nigeria
  • 2014 Best Bank in Nigeria
  • 2014 Best Bank in Africa
  • 2015 Best Bank in Nigeria
  • 2016 Best Bank in Nigeria 
  • 2016 Best Digital Bank in Africa
  • 2017 Best Bank in Nigeria 
  • 2017 Best Bank for SMEs in Africa

Euromoney Private Banking and Wealth Management Award 

  • 2017 Best Private Banking Services
  • 2017 Best Commercial Banking Capabilities
  • 2017 Best Net-worth Specific Services in Africa

The Banker Awards

  • 2007 Deal of the Year Award for Nigeria
  • 2008 Deal of the Year Award for Nigeria
  • 2010 Best Bank in Nigeria
  • 2011 Best Bank in Nigeria
  • 2014 Best Bank in Nigeria
  • 2015 Bank of the Year in Nigeria

African Investor Awards

  • 2005 Highly Commended Bank of the Year in Africa Award
  • 2012 Africa Investor Most Innovative A1 SR130 Company of the Year Award
  • 2015 Bank of the Year Award
  • 2015 Most Innovative Company Nigeria
  • Most Innovative Ai SRI 30 Company
  • Ai SRI 30 CEO of the Year

International Finance Magazine Awards

  • 2014 Best Commercial Bank of Nigeria
  • 2014 Best Corporate Bank in Nigeria
  • 2017 Best Digital Bank

African Banker Magazine

  • 2013 African Bank of the Year
  • 2016 African Banker of the Year - Segun Agbaje
  • 2016 Most Innovative African Bank

African Business Award

  • 2015 Good Corporate Governance Award

Finance Monthly CEO Awards 

  • 2015 CEO of the Year - Segun Agbaje
  • 2016 CEO of the Year - Segun Agbaje
  • 2017 CEO of the Year - Segun Agbaje

Emeafinance Awards

  • 2008 Best Bank IPO Award 
  • 2011 Best Bank in Nigeria
  • 2012 Best Financial Institution Bond Award (UK)
  • 2013 Most Innovative Bank
  • 2013 Pan African CEO of the Year
  • 2013 Best Financial Institution Merger and Acquistion Deal
  • 2015 Most Innovative Bank

World Finance (UK)

  • 2012 Best Commercial Bank in Nigeria
  • 2012 Best Bank in Nigeria
  • 2014 Banker of the Year - Segun Agbaje
  • 2014 Best Banking Group Nigeria
  • 2015 Banker of the Year - Segun Agbaje
  • 2015 Best Banking Group Nigeria
  • 2016 Best Banking Group Nigeria
  • 2017 Banker of the Year - Segun Agbaje

Ethical Boardroom Corporate Governance Award 

  • 2015 Best Corporate Governance - Financial Services – Africa
  • 2016 Best Corporate Governance - Financial Services – Africa
  • 2017 Best Corporate Governance - Financial Services – Africa

Nigerian Stock Exchange (NSE)

  • President's Merit Award - 1996; 2000; 2003; 2004; 2005; 2006; 2007; 2008

The Financial Brand

  • 2012 Top 100 Most Powerful Social Media Financial Brands in the World (No 1 in Africa, No 7 in the World)

Nigeria Communications Week

  • 2012 Mobile Money Operator of the Year (Beacon of ICT Awards)
  • 2015 Mobile Money Operator of the Year (Beacon of ICT Awards)
  • 2016 Mobile Money Operator of the Year (Beacon of ICT Awards)

Market Awards Nigeria

  • 2012 Financial Institution (Bank) of the Year 2012

Islanders

  • 2012 Bank of the Year

KPMG Banking Industry Customer Satisfaction Surveys

  • 2007 1st Runner up in the Customer Service Excellence Award
  • 2008 Most Customer Focused Bank: Retail
  • 2008 Runner up, Most Customer Focused Bank: Corporate
  • 2009 Most Customer Focused Bank: Retail
  • 2009 Most Customer Focused Bank: Corporate 2nd Place
  • 2010 Most Customer Focused Bank: Retail
  • 2010 Most Customer Focused Bank: Corporate
  • 2011 Most Customer Focused Bank: Retail
  • 2012 Most Customer Focused Bank: Corporate
  • 2013 Most Customer Focused Bank (Ghana)
  • 2013 Most Customer Focused Bank (Sierra Leone) 

Lagos State Enterprise Awards

  • 2007 Brand of the Year Award
  • 2009 Bank of the Year Award

CSR Nigeria

  • 2011 Best Bank in CSR: Health Management in Nigeria

Nigeria Industry Award

  • Best Corporate Stewardship Award (CSR)

ThisDay Newspaper Awards

  • 2005 Bank of the Year Award
  • 2006 Brand of the Year Award
  • 2008 Transaction of the Year Award
  • 2009 CEO of the Year - Tayo Aderinokun
  • 2010 Icon of Corporate Excellence in Nigeria
  • 2011 Young Global Champions Award

PricewaterhouseCoopers & BusinessDay Newspaper Survey Awards

  • 2006 2nd Most Respected Company in Nigeria
  • 2007 Most Respected Company in Nigeria
  • 2007 Sectoral Award for the Financial Services Segment

Frost and Sullivan Awards

  • 2014 Product Leadership Award

Lagos Chamber of Commerce & Industry 

  • 2015 SME Development Partner

BusinessDay Awards 

  • 2014 Bank of the Year Award
  • Business Day Top 100 Brands
  • 2016 Best Bank in SME Banking

Vanguard Newspaper Awards

  • 2007 Best Bank for Brand Development Award
  • 2007 Most Customer Friendly Bank in Nigeria Award
  • 2008 Bank of the Year Award
  • 2008 Most Customer Friendly Bank Award
  • 2008 Best Bank in Corporate Governance

Leadership Newspaper

  • 2011 Bank of the Year

Capital Finance International Awards

  • 2015 Best Green Bank - Nigeria 

The Asian Banker Excellence In Retail Financial Services Award 

  • 2016 Most Improved Retail Bank In Nigeria
  • 2016 Product of the Year In Africa
  • 2017 Best Deposit Service
  • 2017 Retail Payment in Nigeria

CNBC Africa All Business Leaders Award 

  • 2015 West Africa Business Leader of the Year - Segun Agbaje 

Global Banking and Finance Review Award 

  • 2016 Best CSR Bank In Nigeria
  • 2016 Most Innovative Mobile App In Nigeria

Ai Institutional Investment and Capital Market Awards

2016 Ai Socially Reponsible Investment (SRI) 30 CEO of the Year 

Fortune and Magazine Class Awards

  • 2007 Grand Prix Award for Reputation and Credibility
  • 2007 Corporate Best Practice Award
  • 2007 Best Work Place Award

Super Brands Awards

  • 2007 Super Brand Award - Nigeria
  • 2008 SuperBrand Award -Nigeria

Phillips Counsulting - Webjurist Awards

  • 2012 Best Website
  • 2014 Best Website

Logica (Nigeria) Telecoms Awards

  • 2007 Best Bank in Mobile Banking Award
  • 2008 Best Bank in Mobile Banking Award
  • 2014 Best Bank in Mobile Banking Award

Nigerian Institute of Architects Awards

  • 2008 Best Architectural Bank branch 

Records and Information Management Awareness (RIMA) Foundation Project Management Awards

  • 2007 Mobile Information Management Project Award

Standards Organization of Nigeria (SON)

  • 2006 ISO 9001:2000 Certification: in recognition of the Bank's quality management system and conformity with global best practice

SIAO

  • 2008 Best CSR Rating
  • 2009 Best CSR Rating

City People Awards for Excellence

  • 2009 Best Bank CEO of the Year
  • 2009 Best Run Bank of the Year
  • 2011 Customer Friendly Bank of the Year
  • 2012 Best Bank of the Year
  • 2012 CEO of the Year - Segun Agbaje

Global Excellence Awards for Excellence

  • 2009 CEO of the Year - Tayo Aderinokun
  • 2012 Bank of the Year

The West African Branding Excellence Awards 2009

  • 2009 Best Customer Service Financial brand of the Year - West Africa

National ICT Merit Awards 2009

  • 2009 Best ICT Support Bank of the Year

Jigawa State Merit Awards

  • 2009 Merit award in recognition of support to the upliftment of education standards in Jigawa

The African Audio Visual Awards (TAVA) 2009

  • 2009 Best TV Commercial (GTBank Soccer Lady)

National Youth Service Corps 2008 Batch 'B'

  • 2009 Bank of the Year

Social Enterprise Reports and Awards (SERA)

  • 2009 Most Socially Responsible Bank
  • 2009 Most Socially Responsible Company - Child Health (MDG 4)
  • 2009 Overall Most Socially Responsible Company in Nigeria (2nd)
  • 2011 Most Socially Responsible Company in Nigeria
  • 2012 Most Socially Responsible Company
  • 2012 Corporate Governance Award
  • 2013 Best Child Focused CSR
  • 2013 Award For the Environment
  • 2014 Best Company in Wealth and Income Generation

Lagos Enterprise Awards

  • 2009 Bank of the Year

EFInA Award for Financial Inclusion

  • 2014 EFInA Award for Financial Inclusion

Nigeria CFO Awards 

  • 2015 Best Bank Provider of Cash Management Services

Nigeria British Chamber of Commerce

  • 2016 Company of the Year  

Top 50 Brands Nigeria  

  • 2016 3rd Best Brand in Nigeria

Chartered Institute of Stock Brokers 

  • 2012 Most Outstanding Quoted Company

World Business Leader Magazine

  • 2013 Best Banking Group

World Business African Bankers Awards 

  • 2009 African Banker of the Year

Sun Newspapers

  • 2009 Man of the Year - Tayo Aderinokun

Pearl Awards for Excellence

  • 2010 Sectoral Leadership Awards (Banking)
  • 2010 Pearl Outstanding CEO of the Year

The CBN & NIBSS Electronic Payment Incentive Scheme (EPIS) Efficiency Awards 

  • 2016 Best Customer Experience
  • 2016 Best Cash Driver: Instant Payments
  • 2016 Cash Driver: Point of Sale (POS) Issued Cards
  • 2016 Instant Payments Transaction Efficiency
  • 2016 E-Reference Operation
  • 2016 Automation Direct Debit Mandate Management 
  • 2017 Best Customer Experience Award
  • 2017 Best Cashless Driver: Real Time Payments
  • 2017 Cashless Driver: Point of Sale (POS) Issued Cards
  • 2017 Instant Payments Transaction Efficiency
  • 2017 Point of Sale Card Transaction Efficiency
  • 2017 Electronic Data Rendition Compliance and Integrity

YouTube Africa Creator Awards

  • 2016 Best Entertainment Content Provider - NdaniTv