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GAPS

GTBank Automated Payment System (GAPS) is a secure web-based service that facilitates the processing of vendor, supplier or payroll payments in batches or single payments, using secured (https) connections over the Internet. It also gives you 24/7 online, real-time access to your account.

  • Role based system  each user is given a role with specific functions e.g. Uploader, Reviewer, Approver etc
  • Multi-user solution- supports multiple users for each role
  • Two-Phase Login –  every user logs in with an access code in addition to a unique username and password
  • Two factor token authentication – approvers are issued hardware token devices which generates a dynamic password to authenticate log-in.
  • Multi-level transaction authorization – No single user can commence and conclude a transaction except otherwise stated on the account mandate
  • Integrates seamlessly to alternative payment channels (NEFT, NIBSS, NIPS, Interswitch and AutoPAY)
  • Full audit ability
  • Comprehensive reports – ability to generate payment reports, approval reports etc
  • Customizable – the system can be customised to meet specific corporate requirements
  • Elimination of cheque-books
  • Efficient and secure channel for making payments and collections
  • Ability to initiate and monitor payments from any location in the world (in local and foreign currency)
  • Ease of fulfilling your obligations in a timely fashion
  • Online real-time access to your account
  • Configuration flexibility to align with your payment process flow
  • Local Payments
  1. Single & batch payments to any GTBank account as well as other banks via NIBSS Instant Payment & NEFT
  2. Payroll Payments e.g salaries, bonuses
  3. Custom duties & Tax Payments
  • International Payments – Single & batch FX transfers to any account (local & offshore, $, £, €, Rand)
  • Corporate Airtime Top-up – Ability to purchase airtime for single or multiple devices for corporate use.
  • Accounts
  1. Own account Transfers
  2. Single & Bulk Cheque confirmation
  3. Generate Account Statements
  4. Online real time account monitoring

To register click any of the forms below

1. What is GAPS?

GAPS is an acronym for Guaranty Trust Bank Automated Payment Systems. It is GTBank‘s Corporate Internet Banking service which gives corporate customers secure access to their transactions and accounts 24/7.

2. How can I register a customer for GAPS?

To register for GAPs, visit the Online Banking for Business widget on the website and click on the register button.

3. How can I register a customer for GAPS-Lite?

To register for GAPs-Lite, visit the Online Banking for Business widget on the website and click on the register button.

4. How do customers change/replace their profiled email address on GAPS/GAPS-Lite?

For GAPS-Lite, the customer should give an instruction with the company letterhead. For GAPS, a board resolution will be required to effect the change.

5. Are all transactions online and real-time?

All intra-bank transactions are online and real time.

6. How long does it take to get funds in beneficiary’s Account?

Inter-bank transactions via NIBSS Instant Payment (NIP) are also online real-time. Inter-bank transactions via NEFT will be received same day by the beneficiary if initiated before 12 pm. Otherwise it will be received next day.

7. Are there any transfer limits on the GAPs? (Foreign or Local)

Local transfer limit is N250MM per transaction. Daily foreign transfer limit (where the source of funds is via cash deposit) is $10,000 daily and $50,000 weekly or its equivalent in other currencies. There is no limit for FX transfer where the source of funds is via SWIFT transfer.

8. What are the charges on GAPS?

  GTBank Account Transfers (per transaction)  Transfers to Other Banks using NIP/NEFT 
Single Payment  Free (GTBank to GTBank) N50
Bulk Transfer Charges  N50 N50
Salary Payments & Vendor  N50 N50

FX Transfers

  • Commission on Transfer on FX received via Cash deposit – 2% of Principal
  • Commission on Transfer on FX received via Transfer – 0.5% of Principal
  • VAT on Commission – 5% of Commission
  • Telex Charge – N4, 000

9. How can a customer access the GAPS platform?

GAPS is a web-based application and therefore requires only internet connectivity, the user’s log-in details and a security token.

9. How can a customer access the GAPS platform?

GAPS is a web-based application and therefore requires only internet connectivity, the user’s log-in details and a security token.

10. Can receipts be generated per payment or transaction?

Yes! Receipts can be generated using the ‘Generate Receipt’ function in the Vendor/Client Mgt menu on GAPS.

11. Can a customers’ login session time-out on the application?

Yes! GAPS times out after 10mins of inactivity. 

12. Can a wrongly uploaded schedule/batch be stopped?

Yes! The schedules can be declined by a reviewer or an approver. Batches that are pending or waiting to be
processed can also be cancelled by an approver.
Note: Processed batches cannot be cancelled

13. Is there a daily cut-off time on the application?

The service is available 24/7.

14. How will beneficiaries be notified of payments?

Email Alerts are sent to registered beneficiaries. The e-mails state the Payer’s name and the remarks specified by
the Payer.

15. Can the email alert sent to beneficiaries contain attachments?

 GAPS allows customers to attach document to each transaction. These documents are currently not sent by e-mail
to the beneficiaries