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- GTBank Debit MasterCard – Your funds are available immediately.
- GTBank MasterCard PrePaid and GTBank Standard MasterCard – Please refer to the table below:
Time of Transfer Availability* Before 9.00am 1.00pm same day Between 9.00am and 12.00 noon 4.00pm Same day Between 12 noon and 4.00pm 7.00pm Same day After 4.00pm 1.00pm (next day) *The stipulated period above is applicable to transfers and deposits carried out between Mondays and Fridays. Funds transferred during the weekend (Saturdays and Sundays) and Public Holidays shall be available on your MasterCard by 1pm on the next business day.
You can make cash withdrawals and change your PIN at ATMs (PIN change available at only GTBank ATMs). You can also make purchases via POS terminals and make payments on the Internet.
Daily withdrawal limit for US Dollar denominated cards on the ATM is 600 US dollars.
PIN stands for Personal Identification Number. It is a 4-digit number known only to you and is used to authenticate transactions with your card, You are required to remember your PIN at all times. You can change your PIN to one of your choice.
A new card will be sent to your branch approximately two weeks before your card expires. Please visit your branch to pick up your card and PIN.
Your GTBank MasterCard (USD) can be declined for a number of reasons including: - Insufficient funds in your MasterCard Account
- Card not activated
- Wrong PIN being used (the use of wrong PIN three consecutive times will block your card)
- Supply of an address inconsistent with the address indicated on the card application form
Your CVV2 is the 3 digit number printed on the far right corner at the back of your card. This security number is different from the Personal Identification Number (PIN) and can only be used for Internet purchases.
Contact GTConnect Contact Centre (24hrs Contact Centre) on +234-800-482666328, +234-700-482666328, +234-1-4480000, +234-802-900-2900, +234-803-900-3900. We will arrange for a replacement card for you.
Your GTBank MasterCard (USD) utilizes Chip & PIN technology that provides enhanced security against unauthorized transactions. However, please do not: - Disclose your PIN to a third party
- Leave your card unattended
- Allow your card out of sight at the point of payment
For Internet payments, use your card only on credible websites, which can be identified by: - A locked padlock at the bottom right corner of your browser window
- An unbroken key symbol at the bottom right corner of your browser window
- A site with a URL that starts with "https".
Please call GTConnect (24 hrs Contact Centre) on +234-800-482666328, +234-1-448000, +234-700-482666328, +234-1-4480000, +234-80-3900-3900, +234-80-2900-2900
You can monitor transactions on your card through the Internet Banking service or by contacting GTConnect (24hrs Contact Centre) on 0800-482666328, +234-700-482666328, +234-1-4480000, +234-803-900-3900, +234-802-900-2900. Notifications of transactions will be sent to you via e-mail and/or SMS.
Yes, but ensure you check that a locked padlock or unbroken key symbol is shown at the bottom right corner of your browser window or the site has a URL that starts with “https”.
Your US Dollar denominated GTBank MasterCard can be used for payment in any internationally accepted currency.
Yes. You can reload your GTBank Prepaid MasterCard. You can add more money to your Prepaid account up to 4 times in 1 month. subject to a limit of 20,000 US dollars per year. You will, however, be charged the sum of 5 US dollars every time you add more money to your GTBank Prepaid account.
No. You should never let anyone else use your card or PIN.
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