Dear Valued Customer,

SCAM E-MAILS IN CIRCULATION

Our attention has been drawn to mails being sent out by fraudsters, requesting for such sensitive information as Internet Banking Account and ATM Card Details.

Some of these mails also request that customers update their account records by clicking on links to fake Internet banking and Interswitch websites.

You are hereby advised to ignore these mails and Do Not respond to them; as such mails were not initiated by Guaranty Trust Bank plc or Interswitch.

Please note that your Internet banking account, your ATM Card details and PINs are confidential to you and must not be disclosed to anyone. Guaranty Trust Bank plc and Interswitch Nig. Ltd will never request for your ATM card details or your PINs.

If you have responded to any such mails and provided any confidential account information, please notify us by calling GTConnect on 0700-482666328, 0803-9003900, 08029002900 or send a mail to complaints@gtbank.com

Thank you for choosing Guaranty Trust Bank.

You are the first and best layer of defense in combating online fraud. Learning to properly detect and avoid online scams is the ultimate protection against fraud.

  • Always access GTBank’s internet banking portal via www.gtbank.com 
  • Subscribe to SMS alerts to be delivered to your cell phone or email, so you can stay updated on your account activity.
  • GTBank, its staff or agents will never call or send you an email with a link, asking you to update your Internet Banking profile or request your passwords, token generated codes, card details or PIN. Anyone that asks for any of these details is a fraudster.
  • In the event that you receive or have received an email fitting this description or a suspicious telephone call from someone claiming to be from GTBank, please report such to any of the GTConnect numbers on: 0700-482666328, 234-1-4480000, 08029002900, 08039003900 and forward such emails to complaints@gtbank.com