GTBank Mobile App

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GTBank Mobile App

This is a two in one App which consists of Mobile Banking and Mobile Money. It is a convenient, secure and affordable way to carry out your banking transactions from your mobile phones. With the GTBank Mobile Banking App, all phone users can carry out all Mobile Banking and Mobile Money transactions at the same time.

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Mobile Money

Mobile Money is a convenient, secure and affordable way to send money to friends and family from your mobile phone. With Mobile Money, all phone users can transfer funds to any recipient in Nigeria and also pay for goods and services with their mobile phones.

Features

The services available on GTBank Mobile Money are:

  • Airtime Purchase
  • Cash deposits into your mobile wallet from a GTBank account that has been linked to the wallet or via Quickteller using debit cards issued by other banks Cardless cash withdrawals from GTBank ATMs
  • Money transfers to any recipient (both mobile money subscribers and non-subscribers)
  • Balance Enquiries
  • Bills Payment
  • Payment for purchases at select merchant locations

How to Register

You can access this service in 2 simple ways:

  • Download the GTBank Mobile Money application to your Smartphone (Blackberry, iPhone, Android or JAVA enabled phones).
  • Obtain a SIM with the Mobile Money SIM Tool Kit already installed (Only Etisalat SIMs comes with this menu for now).

To Register

To Activate

How to Deposit Money

To deposit money into your Mobile Wallet:

  1. Transfer money to self from the app where your GTBank account has been linked to your Mobile Wallet
  2. Transfer from Mobile Money enabled Point of Sale (POS) terminals with the FUND WALLET menu

How to Send Money

To send money to a registered GTBank Mobile Money subscribers

To Send Money to unregistered GTBank Mobile Money subscribers

How to Withdraw

To Enable cash-out from your account ATM
  • Log on to your account on the Mobile Money app. Or Select “My Account” on the SIM menu
  • Select Cash Out
  • Then Select “From ATM”
  • Type the amount you wish to withdraw and enter your Mobile Wallet PIN
  • You would get a message with a 12-digit Fund Access Code (FAC) that would enable you cash out from any GTBank ATM
  • Select ‘Cardless Withdrawal’
  • Enter the Amount, your Phone Number, The Fund Access Code (FAC) and your Account PIN
  • Your cash is dispensed

How to Change your Pin

To change your account PIN
  • Log on to your account
  • Go to My Account and select Change Pin
  • Enter your current account PIN
  • Enter a new account PIN
  • Repeat  the new account PIN
  • Confirm the change PIN
  • You will receive a confirmation upon completion

How to Upgrade your Account

To enjoy more services you can upgrade from the GTBank Mobile Money (lite) to either Plus or Max. You can do this through the following means:

  • Via internet banking
  • By visiting GTBank Branches

Mobile Money Lite (The Un-banked): This service allows you carry out a maximum single transaction of N3,000 and a daily limit of N30,000.00. At this level, you are not required to have a GTBank account to enjoy these benefits. All that is required is Your Name, Your Phone Number and Date of Birth.

Mobile Money Plus (The Semi-banked): This service allows you carry out a maximum single transaction of N10,000 and a daily limit of N100,000. For this level of service, a GTBank savings account has to be linked to the Mobile Wallet.

Mobile Money Max (The Fully Banked): This service allows you carry out a maximum single transaction of N100,000 and a daily limit of N150,000.00. Additional information is required for this variant; therefore, linking a GTBank current account will suffice.

Link your Mobile Money Account to your GTBank Account

  • Visit a GTBank branch to link your Mobile Money account to your Bank account
  • Fill a form requesting for the account to be linked. The request would be treated within 24 hours.
  • You will receive a message on your phone confirming the completion of the task.

FAQ's

What is Mobile Money and what are the benefits?

Who can use the Mobile Money Service?

Do I need to have a bank account to use Mobile Money?

Where can I download and register for the service?

Will my phone support GTBank Mobile Money?

Where is the money that is deposited into a Mobile Money account?

How do I withdraw money from my Mobile Money account?

What information do I require to perform withdrawal from an ATM?

How do I keep my MobileMoney Account secure?

Who do I contact for support?

What happens if my phone/SIM is lost, stolen or damaged?

Will I be charged for receiving money into my Mobile Money account?


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