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Do you want to conveniently initiate a service request, enquiry or complaint?

Our bespoke How-to-Guide empowers you with the information required to engage the Bank on various self-service platforms; Internet Banking, GTWorld App, SMS Banking, GTConnect e.t.c.

Explore the guide and continue to enjoy our banking services within your comfort zone.

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How To Change Your Internet Banking Secret QuestionHow To Treat Forgotten Online Banking Password Secret QuestionHow To Change Your Online Banking PasswordHow To Check Status of Card RequestHow to Use 737 CheckoutHow to Use 737 GiveHow to Select your Preferred 4 Digit PIN for 737How to initiate an i-require request on Internet Banking or Mobile BankingHow To Initiate Booking For Local And International HotelsHow To Start Using GTBank Mobile AppHow To Start Using GTWorld AppHow To Generate Token Code (Soft Token)How to Transfer Money to a GT Bank Account via Mobile NumberHow To Withdraw Money Without Your Naira MasterCardHow To Initiate Transactions Via WhatsApp BankingHow To Deactivate Your TokenHow to Transfer FundsHow to Generate your Card StatementHow To Activate Your Card And GeNs AlertHow To Hotlist Debit CardHow To Request For A Card ReplacementHow To Initiate Third Party Debit Card PickupHow To Opt Out Of Automatic Card RenewalHow To Protect Your CardHow To Change Card Pickup BranchHow To Request For a Dollar CardHow to Activate Your Dollar CardHow to Initiate Third Party Debit Card PickupHow to Link and Unlink your Account to or from your CardHow to Withdraw Money without your MastercardHow to transfer and resolve blocked fundsHow to Renew Startime subsciptionHow to Generate Your Electricity TokenHow to Pay your Electricity BillHow to Purchase AirtimeHow To Purchase A Data PlanHow To Pay Your BillsHow To Resolve Transfer Issues To Wrong Beneficiary AccountHow to update your mobile number or email addressHow To Initiate A GIGM Bus BookingHow To Pay For US VisaHow To Initiate Fast Track Cash DepositHow To Apply for Dubai/UAE VisaHow To Lodge A Dispense Error CompliantHow to View Blocked Funds on your Account