Do you want to conveniently initiate a service request, enquiry or complaint? 

Our bespoke How-to-Guide empowers you with the information required to engage the Bank on various self-service platforms; Internet Banking, GTWorld App, SMS Banking, GTConnect e.t.c. 

Explore the guide and continue to enjoy our banking services within your comfort zone.

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How to log in Failed Mobile Money TransactionsHow to Use 737 CheckoutHow to Use 737 GiveHow to Deactivate your TokenHow to Generate Token Code (Soft Token)How to initiate an i-require request on Internet Banking or Mobile BankingHow to initiate Booking for Local and International HotelsHow to select your 4 digit PIN on Bank 737How to Subscribe for GTBank Mobile ApplicationHow to Transfer Money via your Mobile NumberHow to withdraw Money without your Naira MasterCardHow to Change your Internet Banking Secret question How To Change or retrieve your Internet banking login detailsHow to Generate your Card StatementHow to Link or Unlink your Account to or from your CardHow to request for a Dollar CardHow To Hotlist Your Card And Retrieve Your Pin for Naira & Dollar MasterCardHow To Request for your Card ReplacementHow to Initiate a Card TransferHow to Check your Card Transfer or Card request StatusHow To Activate Your Card And GeNs AlertHow to view your Activation Code and generate your Secure CodeHow to Initiate a GIGM Bus Booking How to update your Mobile Number or Email AddressHow to log in your Dispense Error complaintsHow to transfer and resolve blocked fundsHow to receive Western Union Money TransferHow to Renew Dataplan subcriptionHow to resolve transfer issues to wrong Beneficiary AccountHow to Renew Startime subsciptionHow to Purchase AirtimeHow to Pay your BillsHow to Pay your Electricity BillHow to log complaints about Fraudulent sitesHow to make enquires, request or complaints