Security of Your Personal Information
We take appropriate measures to safeguard your personal information. We secure and ensure that your personal information is protected from loss, unauthorized access, misuse, modification or disclosure.
Your personal information with us remains secure because:
GTBank, its staff or agents will never call, send you an SMS or email with a website link, asking you to update your Internet Banking profile with your personal information or provide your passwords, token generated codes, card details or Personal Identification Number (PIN). To help you in protecting your personal information, we recommend the following:
For more information on how to protect your password and other related practices designed to safeguard the privacy and security of your financial information, please visit our Security Centre at www.gtbank.com/securitycentre
Any personal information provided by you to GTBank will be used for the purpose of providing and operating the products and services you have requested and for other related purposes which may include:
We may also collect, use and exchange your information in other ways permitted by law.
When inquiring or requesting information about a specific product or service, or in case of volunteering information using any of GTBank’s contacts, (e.g. General Inquiry form) we will reply you via your registered e-mail address with the Bank . We may store your e-mail address, your message and our response for quality control purposes and for the purpose of meeting our legal and regulatory/supervisory requirements.
We may share the information about you and your dealings with us, to the extent allowed by law, with the following:
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Keeping your account information accurate and up to date is very important. You have access to your account information, which includes your contact information, account balances, transactions and similar information through various means, such as account statements, SMS Banking Social Media Banking and Internet Banking. If you discover inaccuracies in your personal information, please promptly notify the branch or office of GTBank where you do business, so that we can make the necessary updates or changes.
GTBank refers to Guaranty Trust Bank plc and its subsidiaries.
Guaranty Trust Bank plc comprises of GTBank branches worldwide.
Guaranty Trust Bank plc’s subsidiaries include the following:
GTBank’s websites, products, applications, and services may contain links to third-party websites, products and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
GTBank’s Policy contains the following disclosure statement for children:
"GTBank respects the privacy of children. We do not knowingly collect names, email addresses or any other personally identifiable information from children. We do not knowingly market to children nor do we allow children under 18 to open online accounts."
From time to time, it may be necessary for us to amend our Privacy Statement. The current version will be maintained on the Bank’s website (www.gtbank.com).
For More Information
Should you have any questions regarding this policy or want to learn more about our security practices, please read our Security Centre section, or send us an email: email@example.com.