With the increasing incidents of compromise on conventional security systems (password and PIN), there is a high demand for greater security on access to sensitive or personal information in the Banking system.
The BVN gives each Bank customer a unique identity across the Nigerian Banking industry that can be used for easy identification and verification at Point of Banking operations.
Biometrics refers to identification of an individual based on physiological attributes- fingerprint, voice, facial features etc. To address existing challenges with identity management, the Central Bank of Nigeria, in collaboration with all Nigerian banks launched a centralized biometric identification system tagged Bank Verification Number (BVN)
You can now link your Bank Verification Number details from another Nigerian bank to your GTBank account without having to visit any of our GTBank branches.
To link your Bank Verification Number details to your GTBank account, you can do any of the following;
| Location | Address | Enrolment Fee | Telephone Number |
|---|---|---|---|
| GTBank Ghana Baatsona | G6- 089-6670, Adjacent Palma Hotel, Parakuo Estate, Sakumono Opening Times: Monday to Friday (8am- 4:30pm) | No Charge for GTBank customers | +233 504100059 |
| GTBank UK | 10, Great Castle Street London W1W 8LP Opening Times: Thursdays (10am - 3pm | No Charge for GTBank customers | +44 20 7947 9700 |
| Melbourne | VFS Global (BVN Enrolment Centre) Suite 4, Level 12, 55 Swanston Street, Melbourne, Victoria – 3000. Opening times: Monday to Friday (9am - 3pm) | AU$ 68 | +612 9252 1152 Email: bvninfoaustralia@vf sglobal.com |
| Cranbourne | VFS Global (BVN Enrolment Centre) Suite 4, 118 Wheelers Park Drive, Cranbourne North, Victoria 3977, Australia Working Hours – 9am to 6pm (Monday to Sunday) | Enrolment fee applicable | +61 469 296 120 |
| Ontario | File Solutions Limited Unit 605 – 3660 Hurontario Street, Mississauga, Ontario L5B 3C4 Opening times: Monday to Friday (10:00am – 6:00pm). By Appointment only Monday to Friday (6:00pm – 8:00pm). Walk- In services Saturday (12:00noon – 4:00pm). By Appointment only. | Enrolment fee applicable | Tel: +1 (905) 276- 6111 Email: contact@ninca nada.ca |
| Cairo | Online Integrated Solutions Ltd 396 Cooper str, Suite 202, Ottawa, Ontario, K2P 0G8. Opening times: Monday to Sunday (9:00am – 6:00pm) | Enrolment fee applicable | Tel: +1- 613-663-1120 Website: www.oisservices.com Email: infoottawa@oisservice s.com |
| AVANTE Global Services: Cairo (Permanent location). 28 Sharagama Street, Zahraa, Ezbet el- Haggana, Nasr City, Cairo 11765, Egypt. Hours: by appointment only | Enrolment fee applicable | Email: bvn- cairo@avantetech.com , Phone: +20 103 321 1618 | |
| Paris | 7 rue Daru, 75008 Paris France (1st Floor). Opening times: Monday to Friday (9:00am – 12:30pm & 1:30pm – 4:00pm). | €40 by cash | Tel: +33 7 58 07 76 |
| Rome | Online Integrated Solutions S.R.L. Via Sicilia, 30 00187 Rome, Italy.Opening times: Monday to Friday (10am - 4pm) | 40 euro (Credit or Debit card only) | +39 (0) 642 27 2135 Email: infoparis@oisservices.com |
| Tokyo | AVANTE Global Services: (Permanent location). 9F TOHO Hibiya Building, 1-2-2, Yurakucho, Chiyoda-ku, Tokyo, 100-0006, Japan. Hours: by appointment only. | Enrolment fee applicable | Email: asakai@avantetech.co m, Phone: +81 70 1252 2514 |
| Beirut | OIS Services, Jnah-Beirut Opposite Rafik. Hariri University Hospital Mais 6 Building - 3Rd Floor P.O.Box 9 UNESCO. Opening times: 9am – 4pm | $45 or 68000 Lebanese Pounds | 009611845138. Email: infobeirut@oisservices.com |
| Beijing | OIS Services, Unit 1 Suite 1801, Kun Sha Building, 16 Xin Yuan Li Str, Chaoyang District, Beijing PRC Opening times: Monday to Friday (9am - 4pm) | RMB300 | +86-1084004549 |
| Guangzhou | OIS Services, Unit 27/28, 41st Floor, R&F To-Win Building,30 Huaxia Rd, Tianhe District, Guangzhou PRC Opening times: Monday to Friday (9am - 4pm) | RMB 300 | +862089196634 |
| Shenzhen | AVANTE Global Services, China (Permanent location) Avante Electronic Technology (Shenzhen) Co., Ltd. 409, Building Zhichuang, Building 1, Industrial Zone, Nanshan, Xili, Changuang, Shenzhen, China. Opening times: Monday to Friday (9am - 5pm | RMB300 | Email: sz@avanteglobalservi ces.com Phone: 0755-83763739 |
| Kuala Lumpur | 36.01 Level 36 Menara Citibank, 165 Jalan Ampang 50450 Kuala Lumpur, Malaysia. Opening times: Monday to Friday (9:00am – 12:00pm and 1:00pm –5:00pm). | RM200 | +60321697000 +60321697003 |
| New Delhi | OIS Visa Services, C/O Central Board of Irrigation & Power Plot No. 4, Ground Floor, Institutional Area Opp. Sarvodaya School Malcha Marg, Chanakyapuri New Delhi, India. Opening times: Monday to Friday (10:00am – 12:30pm & 2:00pm – 4:00pm) | Rs 3420 | +91 8800530119 +91 11-4721 9050 |
| Mumbai | VFS Global (BVN enrollment Centre) Urmi Axis Building, Third Floor, Behind Famous Studio, Opp. E Moses Road Working Hours – 09:00am to 5:00pm (Monday to Friday). No appointment is required, walk in to enrol. | Enrolment fee applicable | Email – bvnfeedbackwestindia@vfshelpline.com Helpline: +91 – 22 – 66008514 |
| Mumbai (Maharashtra) | OIS Visa Services, Quest Offices Pvt. Ltd., 8th Floor, Parinee Crescenzo, C38 & 39, G Block, Bandra Kurla Complex, Bandra (East) Pin:400051, Maharashtra, India. Opening times: Monday to Friday (10:00am – 12:30pm & 2:00pm - 4:00pm. | Rs.3600 | Tel: +91 22 48800743 |
| Auckland | VFS Global (BVN Enrolment Centre) 87-89 Albert Street, Ground Level, Suite 2, Auckland 1010, New Zealand. Working Hours – 10:30 to 16:30 (Monday to Friday). | Enrolment fee applicable | Email – bvninfonewzealand@vfsglobal.com : +6493695669 |
| The Hague | OIS Services: First Floor, Regus Building, Koningin Juliana Plein 10. Postcode 2595AA, The Hague Central Station, Netherlands. Opening times: Monday to Friday (9:00am – 12:30pm and 1:30pm – 4:00pm). | £40 | 0031708915324 Email: infothehague@oisservices.com |
| Johannesburg | OIS Services, 6 Bolton Road Parkwood Rosebank, 2193. Johannesburg, SA. Opening times: Monday to Friday (9am - 4pm | R615 | +27 112682376; +27 112682470 |
| Dar Es Salaam | Avante Technology Tanzania Ltd. (Permanent location) House number 1, Kasa street Mbezi beach, Kwa zena Dar es Salaam, Tanzania. Hours: Monday to Friday (9:00AM-4:00PM), Saturday (09:00AM – 1:00PM) | 45USD or Equivalent in local currency | Email: tz@avanteglobalse rvices.com Tel: +255782823782, +255735004938 |
| Ankara | OIS Services Danismanlik Ltd. Sri Kazim Ozalo MH. Koza SK. No:35/3 Cankaya/Ankara Opening times: Monday to Friday (9:00am - 12:30pm and 2:00pm - 4:00pm) | 230 Turkish Lira | +903124382175, +903124382176 |
| Dubai | OIS SERVICES, 22A (22nd floor), Silver Tower, Cluster I, Jumeirah Lake Towers, Dubai, U.A.E. Opening times: Sunday to Thursday (9:00 am – 4:00 pm | 180 AED | Tel: +971 4 276 544 |
| London | File Solutions Limited, Flat 3, Ascent House, 35 Boulevard Drive, NW9 5QZ Opening times: Monday to Sunday (9:00am – 6:00pm). | Enrolment fee applicable | Tel: 447495008371 , 447438366268 Email: oalufa@gmail.com |
| OIS Services, 56-57 Fleet Street, London EC4Y 1JU, UK Opening times: Monday to Friday (10:00am – 4:00pm) | GBP30 (Card Payment only) | +44 (0) 20 7832 000 | |
| Kent | File Solutions Limited, Unit 27, 31 Pier Road, Erith, Kent DA8 1TA Opening times: Monday to Sunday (10:00am – 6:00pm). | Enrolment fee applicable | Tel: +44 7565 560644 Email: bimbola004@gmail.com |
| File Solutions Limited, Office 339 Dartford Admirals Park Victory Way, Crossways, Dartford, Kent. Opening times: Monday to Sunday (9:00am – 6:00pm). | Enrolment fee applicable | Tel: +234 802 453 344 | |
| Washington | OIS Services, Washington DMV, 11900 Parklawn Drive, Suite 160, Rockville, MD, 20852. Opening times: Monday to Sunday (10:00am - 6:00pm) | USD45 | +1 301-231-7000 |
| Atlanta | OIS Services, Suite 204, 918 Holcomb bridge road, Roswell, Atlanta, GA 30076 Opening times: Monday to Friday (9:00am - 4:00pm) | USD45 | Tel: +1 404 695 6373 |
| Houston | OIS Services, Suite 745, 9894 Bissonnet Street, Houston, TX 77036 Opening times: Monday to Friday (9:00am - 4:00pm | USD45 | +1 713-771-1871 |
| New Jersey | Avante Global Services, 70 Washington Road Princeton Junction, NJ 08550 Opening times: Monday to Friday (9:00am - 3:00pm | USD45 | + 1609 799 8896 Email: nj@avanteglobalservices.com |
| Los Angeles | OIS Services, Suite 302, 11222 S. La Cienega Blvd Inglewood, CA. 90304. Opening times: Monday to Friday (9:00am - 4:00pm | $45 by Credit/Debit card only. | Tel: +1 213 705 2978 |
| New York | 370 Lexington Ave, Suite 1505 New York, NY 10017. Opening times: Monday to Friday (9:00am – 4:00pm | 45$ by Credit/ Debit Card or Money IFO Online Integrated Solutions Inc. | Tel: +1 917 900 1114. |
| Texas | AVANTE Global Services: Dallas, TX USA (Permanent location). 9450 Skillman Street Suite #120, Dallas, TX, 75243. Opening times: Monday to Friday (9:00am to 5:00pm, by appointment only). | Enrolment fee applicable | E-mail: tx@avanteglobalservices.com +1 (214) 763 5409. |
| File Solutions Limited, 3730 East McKinney street Denton, Texas United States United 76208 Opening times: Monday to Sunday (10:00am – 6:00pm). | USD45 Credit or Debit Card, Money order IFO File Solutions Limited | Tel: +1 (214) 755-810 | |
| Baltimore | File Solutions Limited, 5229 Harford road. Baltimore Md 21214. Opening times: Monday to Friday (10:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limite | Tel: +1 4435270884 |
| Chicago | File Solutions Limited, 7128 North Ridge blvd Chicago. Opening times: Monday to Sunday (10:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: +1 (773) 370-0035 |
| Florida | File Solutions Limited, South Kings Avenue, Brandon, Brandon, Florida Opening times: Monday to Sunday (9:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: 17707782332 |
| Georgia | File Solutions Limited, 303 Perimeter Center North, Dunwoody, Georgia 30346 Opening times: Monday to Sunday (9:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limite | Tel: +1770330922 +16783821403 |
| Indiana | File Solutions Limited, Trails Lane Katy Indianapolis, Indiana Opening times: Monday to Sunday (9:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: +1 (317) 993-1124 |
| Maine | File Solutions Limited, 36 Greenwood Drive, Brewer Maine. Opening times: Monday to Sunday (10:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: +1 (207) 404-045 |
| Maryland | File Solutions Limited, 14502 Greenview Drive Laurel Maryland, 20708 suite 560. Opening times: Monday to Sunday (9:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: 13014424803 |
| Minnesota | File Solutions Limited, 3300 County Rd 10, Suite 500G, Brooklyn Center MN 55429 Opening times: Monday to Friday (9:00am – 4:00pm) | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: 763-306-7504 |
| New York Bronx | File Solutions Limited, BRONX NY Opening times: Monday to Sunday (9:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limite | Tel: 763-306-7504 |
| Ohio | File Solutions Limited, NORTHLAND BOULEVARD CINCINNATI OHIO Opening times: Monday to Sunday (9:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limite | Tel: +1 (513) 426-4629 |
| Philadelphia | File Solutions Limited, 5801 Walnut Street Philadelphia PA 19139 Opening times: Tues., Thurs. & Sat. (9:00am – 4:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: 2679680183 |
| Texas | File Solutions Limited, 25700 Interstate 45 N, The Woodlands, Texas 77386 Opening times: Monday to Sunday (10:00am – 6:00pm). | USD45 Payment method: Credit or Debit Card, Money order IFO File Solutions Limited | Tel: +1 (346) 351-5716 |
BVN means Bank Verification Number
The goal of the Bank Verification Number (BVN) is to uniquely verify the identity of each Bank’s customer for ‘know your customer’(KYC) purposes.
Enrolment is the process of capturing a customer’s details which includes fingerprint and facial image after which a BVN is generated.
A customer enrols at any branch of a bank where he/she has an account or intends to open an account.
It takes up to 24hrs after Enrolment to get a BVN.
The BVN helps to reduce fraud, increase the efficiency of banking operations and also enable customer access to future credit facilities.
Once the BVN is generated, the bank would inform you of your BVN. All customers would receive SMS alerts.
The customer should contact his/her bank where the enrolment was carried out, to retrieve the number.
The customer goes to his/her bank and follows the bank’s processes for updating customer information. A customer can update his/her information only at the bank where he/she has an account.
No, the BVN doesn’t change.
No. The customer can only pick up his/her BVN at any branch of the same Bank he/she enrolled.
The person’s live fingerprint will not match what is stored on the customer’s record.
A customer’s identity can now be verified against their BVN.
Yes, because the customer’s physical features e.g. fingerprints have to be captured.
Individuals who are signatories to corporate accounts will enrol and their BVNs would be linked to the corporate account by the Banks.
A: No, only bank-‐able adults can be enrolled.
A: Verification refers to the process of confirming a customer’s identity.
Offline verification will authenticate the customer by comparing the fingerprint or the facial image with the data stored on the BVN card.
The facial features of the customer will be captured as fingerprints will not be required for Amputees.
It will be implemented at a later stage. More details to come.
Customers living abroad can enrol in designated centers as stated above.
The customer should contact his/her bank.
No, once a customer is enrolled at one bank and a BVN is generated, the customer only has to take the BVN to other banks to link such accounts.
Yes they are, the details are encrypted and stored in a secure database.
No, because the enrolment is done real time, it is necessary that it is completed in one session.
Customers with injuries or bandaged fingers are advised to return for enrolment once fingers are healed. However if you require special exemption please contact your Bank.
No, a customer cannot, all accounts would be linked.
No a customer cannot leave his/her glasses on during facial capture.
It depends on the level of account the customer wants to open. Please contact your bank.
All signatories of the accounts shall be linked.
Yes, please refer to question 33
No. A formal identification is not needed because verification is done at the point of transaction.
Yes, everybody fills a form irrespective of an existing account holder.