GTBank Becomes a Direct Collection Bank for UMEME

Kampala, Uganda - November 27, 2018 

Guaranty Trust Bank (Uganda) Limited has been appointed as a Direct Collection Bank for UMEME Limited, the largest energy distribution company in Uganda. With this status, the public can now pay electricity bills (post-paid bills) and purchase electricity units (prepaid bills) across the counters in all the branches of the bank.

Before securing this enhanced status, and using its robust technology platforms and partnership with other Direct Agent of UMEME, the public were able to purchase prepaid units (UMEME YAKA) through the bank’s USSD banking channel, *237# and through the bank’s internet banking channel. Both services would continue to be available under the Direct Collection Bank status that has now been assumed.

GTBank is proud to join the league of other Ugandan banks that are acting as Collecting Banks for UMEME as this status would bring a lot of further convenience to the bank’s existing customers and the general public. This is against the backdrop of GTBank’s prompt and excellent service delivery capabilities.

In addition, the Direct Collection Bank Status would enable the bank to enhance the collection process and improve the convenience to the public by deploying additional electronic driven channels that the bank is known for in order countries such as Nigeria and Ghana.

GTBank Uganda’s Managing Director, Mr.Lekan Sanusi commented, “our approach is to identify customers’ need and to stubbornly purse their satisfaction. Today, we are delighted to have this service as our teeming customers who have been demanding for it. We are pleased to have been granted the opportunity to be of service to UMEME in this capacity and it is our desire to make a major difference in the shortest possible time for the convenience of the public at large by putting at their disposal additional convenient platforms beyond cash payment across the counters”

It should be noted that GTBank has also partnered with other institutions such as Uganda Revenue Authority Kampala Capital City Authority, National Water and Sewerage Corporation and Mbarara University of Science and Technology for collection of taxes, utilities and school fees.

Guaranty Trust Bank (Uganda) Limited is part of the GTBank group with operational presence in 10 African countries and a full-fledged commercial banking subsidiary in the United Kingdom.

GTBank has consistently played a leading role in Africa’s banking industry. The GTBank brand is regarded by industry watchers as one of the best run financial institutions across its subsidiary countries and serves as a role model within the financial service industry due to its bias for world class corporate governance standards, excellent service quality and innovation.

GTBank Plc has been a recipient to numerous awards, these include Best Bank in Nigeria by Euromoney, Bank of the Year by EMEA Finance and African Bank of the year by Africa Banker Magazine.