Frequently Asked Questions on Dollar Cards

Requirements

• An active Dollar Domiciliary account.
• Sufficiently funded account for the card charges (charges can be taken from a Naira or Dollar account)
• Cost:

Issuance fee: N1,075

Annual maintenance: $10 or the naira equivalent

Application Process

For customers with an existing Dollar Domiciliary Account;

Apply on internet banking.

• Login to internet banking Go to 'Cards’
• Click 'Dollar Cards Request'
• Click on 'New Request'
• Fill the form and click submit

Or

• Visit any GTBank branch to apply.

For customers without an existing Dollar Domiciliary Account

1. Self-Service Option (For active current account holders)

2. Visit any GTBank Branch (if you do not have an current account)active

Please visit a branch with the following documents:

• A completed additional Account Opening Form (Download here)
• A completed dollar card application form (Download here)
• Two References (Including Non-Current Account Holders) (Download Here)
• A Valid Regulatory ID Card
• Utility Bill with 3 months validity

It takes about 3-5 days to get your dollar card

Option 1:

Kindly send an email to nrnaccount@gtbank.com with cardsandproductdev@gtbank.com copied, to request overseas card delivery.

Option 2:

Opt for in-branch pickup and activation through a trusted proxy.

• Apply for a card via Ibank[See steps above]
• Once card is ready for pickup, Send an email to gtbankmailsupport@gtbank.com and your account officer requesting for a third-party pickup.
  
  

Documents required include

1. Completed indemnity form
2. Information of the proxy

Option 1:

Kindly send an email to nrnaccount@gtbank.com with cardsandproductdev@gtbank.com copied, to request overseas card delivery.

Option 2:

Opt for in-branch pickup and activation through a trusted proxy.

• Apply for a card via Ibank[See steps above]
• Once card is ready for pickup, Send an email to cardsandproductdev@gtbank.com requesting for a third-party pickup.

Documents required include

1. Completed indemnity form
2. Information of the proxy

• For Mastercard Debit Card:

Activate the card by changing the card pin on a GTBank terminal using 0000 as the default pin, followed by a balance inquiry

• For all Visa cards and all other credit cards:

[Note: Card must be pre activated before changing the card PIN]

1. Pre-activate In-branch: Request card pre activation at pickup. [The branch attendant sends an email to GT connect for pre-activation. After pre activation, activate the card by changing the card pin on a GTBank terminal using 0000 as the default pin, followed by a balance inquiry
   
2. Contact GTConnect for Pre activation: Dial 08029002900 or 08039003900. After pre activation, activate the card by changing the card pin on a GTBank terminal using 0000 as the default pin, followed by a balance inquiry

Yes. Privately sourced funds must be deposited in your domiciliary account to be transferred to your Dollar card.

Kindly fund your dollar card via the own account transfer option via GTWorld or internet banking

GTWorld:

Steps for Funds Transfer on GTWorld

• Kindly login to GTWorld
• Select Transfer
• Select own accounts transfer [send between own accounts]
• Input transaction amount and complete transaction.
• If card account isn’t available from the drop-down list, kindly send a mail to gtbankmailsupport@gtbank.com for account profiling]

Internet Banking:

Steps for Funds Transfer on internet banking

• Kindly login to your Internet Banking account and click on account transfers.
• Select the own accounts transfer.
• Complete transaction

In-branch transfer :

Request for own account transfer in branch.

** Funds Availability

MasterCard & Visa Debit cards: Immediately

Credit cards:

• Funds transferred before 12 noon will be available for use by 7pm same day.
• Funds transferred after 12 noon will be available for use by 7pm next working day.
  

Web/POS

No limit

ATM Withdrawals

$1,000 daily

Daily ATM Withdrawal Limit:

$1,000 Daily

$5,000 Quarterly

$20,000 Annually

POS/Web Limit:

$20,000 Annually

$5,000 Quarterly