Features

  • GTRescue is accessible via internet banking and our 24 contact centre, GTConnect
  • The service is available to GTBank customers
  • No fees/charges apply

Benefits

  • With GTRescue you never stranded or cash strapped
  • It provides a 24/7 cardless withdrawal service.

ProcessFlow for GTRescue

Gtrescue Internetbanking
Gtrescue Gtconnect

FAQs

The GTRescue menu can be found on the bottom left side of the internet banking page (see diagram below)

In the event you are unable to provide your internet banking login details, you can access the GTRescue service through our alternative channel by calling GTConnect, our interactive 24 hour phone service on 08039003900, 07029002900, 01-4480000 to speak with a GTConnect Agent

You can perform just 3 GTRescue transactions in a day.

Yes, You can receive the withdrawal reference number via your registered email address. You can also update your account details by visiting any GTBank Branch to fill an update form or by calling GTConnect

No, one withdrawal reference number is generated for each GTRescue request.

The unwithdrawn cash is reversed into the debited account within 24 – 72hours

The un-dispensed cash-out request will be reversed within 24 hours

Yes, only if the third party has the following details:

  • Withdrawal reference number
  • Customer’s mobile number
  • Requested amount